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Contact Info
Showroom
Berlin, Germany
By appointment only
FAQ
Everything you need to know about orders, shipping, warranty, and support. Can't find what you're looking for? Reach out directly.
Standard delivery takes 5-10 business days within Germany and Europe. Express delivery options are available at checkout for an additional fee. International orders typically arrive within 7-14 business days.
We offer a 30-day return policy on all products. Items must be in their original condition with packaging. Contact us to initiate a return and we’ll provide all necessary documentation.
Yes, we ship to over 80 countries worldwide. ROEX is a global supplier with international delivery capabilities. Shipping rates and delivery times vary by destination. All duties and taxes are calculated at checkout.
Once your order ships, you’ll receive a tracking number via email. You can also check order status by logging into your account on our website.
All ROEX products come with a 5-year limited warranty. If you experience any manufacturing defects, contact our support team with your order details and proof of purchase.
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Explore our full range of 360 sound systems and audio solutions. From a single showroom speaker to a complete building installation – ROEX has the perfect system for your business.